sales
New services and sales
Use this for managed cloud, AI services, call-center operations, cybersecurity, and contact-sales plans.
Sales, support, billing, and security routing
Contact the team that will own the follow-up.
Send one structured request with the service, department, and context attached. ElevenOrbits routes it to the right team for managed hosting, AI services, VoIP, cybersecurity, billing, or portal support.
Managed VPS
Managed VDS
Managed CDN
O7 Bucket
n8n Workflows
Vicidial
Cybersecurity
Hermes AIPrimary routinghello@elevenorbits.com
Customer portalOrders, invoices, tickets
Billing modelWallet-first renewals
Operating coverageManaged service follow-up
Direct Routing
Use the right inbox when the owner is already clear.
The contact form is best for structured intake. Direct email is useful when your team already knows the correct department.
support
Active service support
Use this for existing services, operational issues, access handoff, provisioning notes, and ticket follow-up.
billing
Billing and payments
Use this for invoices, wallet top-ups, saved-card questions, renewal records, and payment confirmation.
security
Security and incidents
Use this for cybersecurity service questions, access review, hardening, or incident-response coordination.
Portal Access
Customers get more than an inbox.
Orders, invoices, wallet activity, saved cards, contracts, tickets, service notes, and credentials belong inside the portal once an account exists.
Department Directory
Every inbox has a defined owner.
Email routing is the primary public contact path.
general
General Inquiries
Start here for anything that does not fit a specific service desk yet.
sales
Sales
Use for scoped engagements, enterprise conversations, and contact-sales plans.
support
Support
Use for active customer issues, tickets, and operational help.
billing
Billing
Use for invoices, payment confirmations, wallet funding, and account charges.
security
Cybersecurity
Use for security hardening, reviews, incident response, and cybersecurity services.