Call center operations

Managed VoIP and Vicidial services for call centers that need stable dialer operations.

ElevenOrbits supports Vicidial, Asterisk, SIP routing, queue review, dialer tuning, and call-center operations through recurring managed service plans.

Operating Outcomes

What customers get from this service lane.

Vicidial and Asterisk operations handled by a managed support team.

Queue, SIP, and routing issues tracked through a support workflow.

Recurring support plans sized for small and growing call centers.

Technical changes coordinated with business impact in mind.

Plans And Apps

Services inside VoIP and Vicidial Services.

Vicidial Management

Starter Vicidial Management

$50/mo

Managed Vicidial support for smaller calling teams.

VicidialAsteriskSIP trunk setup

Vicidial Management

Growth Vicidial Management

$80/mo

Broader dialer management for growing call-center operations.

VicidialAsteriskCall recording reviewSIP routing

Vicidial Management

Premium Vicidial Management

$100/mo

High-touch management for larger Vicidial and call-center operations.

VicidialAsteriskSIP routingQA workflow support

Development Support

Managed Support Basic

$25/mo

Recurring support coverage for operations teams needing hands-on technical help.

Ticket queue supportRunbook executionInfrastructure troubleshooting

Development Support

Advanced Development Support

Contact sales

Managed implementation and technical support for more complex change requests.

Application supportRelease coordinationArchitecture guidance

Answers

Questions customers ask before choosing VoIP.

Does ElevenOrbits manage Vicidial systems?

Yes. ElevenOrbits offers recurring Vicidial management plans for maintenance, tuning, support routing, SIP coordination, and operational issue handling.

Can you help with SIP and Asterisk issues?

Yes. VoIP support can include SIP routing, Asterisk-related troubleshooting, dialer behavior review, and coordination around call-center service quality.

Is VoIP support available as a monthly service?

Yes. Vicidial management plans are available as monthly managed services, with higher-touch support available for larger operations.

Next Step

Bring voip and vicidial services into your ElevenOrbits operating flow.

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